Author Archive

     If you are new to my blog posts, then you may not know who my friend Brandon Isaak is. ( a.k.a. “Yukon Slim” )  To give you a little bit of background, you may wish to read my two previous posts about him: Yukon Buddy , and Yukon Buddy Part 2 – The Twisters.   That way, we can just continue with the story …

     So, the last time we’d seen Brandon was in 2010, with the Twisters, at the Garden Bay Pub.  We didn’t get a chance to see him play at all in 2011, so that was a bit of a drag.  Brandon is always posting his upcoming gigs on Facebook etc., and when I see these, I always ask him, “When are you coming to play on The Sunshine Coast ( of B.C. ) again? “.  Well, a few months back, I got a response: he was going to be playing a solo gig at Garden Bay for the Pender Harbour Blues Festival.  It was going to be a “Dinner Show”, on the restaurant side of the Garden Bay Hotel. ( we usually see him on the Pub side )

     My husband and I thought this would be pretty cool for several reasons: we’d never seen Brandon play on his own before, we’d never eaten on the other side of the venue, and it would mean a really nice night out for us.  June 2nd was a sunny Saturday, and the drive up to Garden Bay was absolutely wonderful.  We got there a little early,  I had a drink on the pub side first, then we moved to the Dining Room.

     We had a lovely little table with a great view of the water.

Our Table At Garden Bay Restaurant

We had only been there a few minutes, when Brandon came in, and saw us. We all exchanged warm hugs, had a bit of a chat, then he started setting up.  We ordered dinner, and our meal was delicious. It was a perfect night – good food, an incredible view, and great entertainment.  As always, Brandon came and sat with us between sets, so we could “catch up”.  We always have such an awesome time when we go see Brandon play – not just because he’s my friend, but because he is a tremendously talented entertainer, and a very funny guy. 

Yukon Slim and Heather Doré

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Lund and Savary Island, B.C.

Posted by Heather
In life
30Jul 12

    Recently, I had some time off work, and my husband and I decided to take a few days away not too far from where we live.  We drove up B.C.’s Sunshine Coast to Egmont, caught the Earl’s Cove Ferry, and in just 50 minutes, we were at the Saltery Bay terminal. This is one ferry I’d never been on before – it was nice – a smaller version of the ones I’m used to, but a lot more peaceful.  Once we disembarked, we drove for about 1/2 an hour, then stopped in Powell River for coffee and a snack, and to look around a bit. Turns out they had a few stores we don’t, so I was happy we had checked it out. I ended up buying a few items that I really liked, so it was well worthwhile. I liked the vibe of the town – had a really good feel to it, and the scenery and people were lovely.

     After that, we drove for another half hour or so, and reached our destination – Lund. I had booked a few nights at the historic Lund Hotel , so we could have some quiet, relaxing time away.  Our room was overlooking the water, had a King sized bed, both a large bathtub and a glass shower, and a nice balcony with a great view.

     After we had checked into our room and unloaded our things, we went for lunch downstairs at the Pub, right in the Lund Hotel.  ( They have both a restaurant and a Pub on site )  It was a hot, sunny day, so we sat out on the patio, and I couldn’t have been happier. ( you know I love my sun 😉  I had one of the best Spinach Salads I’ve ever had – it was unreal.  We did a bit of ” people watching ” , and enjoyed the view of the water, and the boats coming and going. Since we knew the weather was supposed to be “off and on” during our stay, my husband suggested we change into our bathing suits, and take a water taxi to Savary island.  The water taxi place is literally steps from the Hotel, and we were lucky to be able to book something fairly soon after lunch.

     I’d done some research about Savary Island – most descriptions say that it is similar to a tropical island, and there is some of the warmest water this side of Mexico. That, coupled with some white sandy beaches, and I was sold … It only took about 7-8 minutes in the power boat to arrive at the Island, so that was nice. We’d booked our return trip in advance ( that’s how they do it ) so we knew we had a few hours to enjoy. I found a nice stretch of beach, lay out my towel, and basked in the sun. My husband went snorkelling for a while. It was a perfect afternoon.  Hot sun, and relaxation – no stress, no worries – these are the things that make me happy. It was so nice to lay on a beach and not have anyone nearby. There were other people around, but it wasn’t crowded and uncomfortable, like at many beaches we’re used to.

     I was really glad we went to Savary Island on that first day, as  the weather ended up being the best of our time up there.  We both loved it there, and thought we may even like to stay there for a few days another time – they do have some Bed and Breakfasts there.  I would definitely go there again – it was just beautiful. ( and I didn’t see a single mosquito – seriously )

     The rest of our days and nights were spent taking it pretty easy – walking around looking at all the boats, visiting the well-known Nancy’s Bakery, the Art Gallery, eating incredibly delicious ( yet very reasonably priced ) meals at the Lund Hotel Pub, sleeping in, watching the sunset from our balcony …

     We had wanted to do some kayaking while up there – particularly around Desolation Sound, but the weather was a little too unpredictable.  We didn’t want to book something, then have lousy weather.  This was a good decision, as one day it rained a little bit, and the other was grey and breezy, and the water rather choppy. We both love to kayak, but if you’re going somewhere you’ve never been before, and hoping for nice scenery, going in bad weather doesn’t make much sense.  We decided to go on a dinner cruise up to Desolation Sound, instead – good choice.

     The scenery was beautiful, the food was great, and the people running it were polite, courteous, and professional, and lots of fun.  It was a good way to see the things we wanted to, and stay warm and dry.

     An interesting fact about Lund, B.C. is that it is the “end” of Highway 101 – or some like to say the beginning.  It stretches from here to Chile.

     Here is a picture of the Lund Hotel:

     To sum up our time in Lund and on Savary Island, I have to say, it was just what we needed.  These are places to go to relax and unwind, and enjoy being in/on the water.  If you are lucky enough to have a boat of your own – this is paradise.  The people are friendly and down-to-earth, the food was amazing, and I have a new favourite cocktail: The Lund Sunset.  Speaking of Lund Sunsets, those were absolutely gorgeous, as well …

P.I.N.K. Method – Update

Posted by Heather
In events, life
27Jun 12

     For those of you that didn’t know, I started a new workout routine that has a nutritional component to it, back in February.  I think I was just about 3 weeks into it when I wrote my first post about the P.I.N.K. Method.

PINK METHOD - Heather Doré Pic 1

Heather Doré P.I.N.K. Method 1

     I finished the program around the third week of April, after completing the initial Reset Phase, and Phases 1, 2, and 3 ( with Resets in between ).  I have to laugh now, looking back on my original post where I mentioned that some of the workouts in Phase 1 were challenging … I had no idea at that point what was in store for me. Phases 2 and 3 really ramped up the workouts, and not only did I notice lots of great changes in how I felt, but suddenly, my clothes were all enormous on me. This meant I had to go shopping – what a drag. 😉

     I was down a couple of pant sizes part way through Phase 2, and went out and bought 4 new pairs of dress pants for work.  A few weeks later, I went down yet another 2 sizes, and got more pants. After completion, I’m down 2 more sizes.  I’ve lost a total of 28 pounds, which seems crazy, as weight loss was not my intention at all.

     After the program is over, you can do the ” 7 Day Shred” if you are within 5 pounds of your “goal weight”.  Since I didn’t plan on losing weight, and I already lost plenty, I didn’t do this.  I just went straight to “P.I.N.K. Preservation”, which is basically your long term plan for maintaining your new shape, and healthy lifestyle.  It is pretty straightforward: you continue to make healthy food choices, control your portion size, monitor your weight ( if that is a concern ) and stay active for life.

     I was pretty much “winging it”, and just decided to continue eating as I did while on the program, and cutting my workouts down to only 3 ( 1 hour intense sessions ) per week.  I was hoping this would maintain things, and that I wouldn’t lose any more weight. At first, I continued to lose a few more pounds, but thankfully, I seem to have “levelled off” now.  Obviously, everyone is different, and has to figure this out for themselves, to see what works for them.

     I am fortunate – I have never been “overweight” in my entire life, but clearly, I wasn’t in the best shape I was capable of being. I only know that now, looking back, and knowing how different I feel. I am stronger, more fit and healthy, and I don’t ever want to lose this feeling. This is a lifestyle change, plain and simple. It feels good to do something for yourself – most of us tend to neglect ourselves – caring about your health and well-being is important.

     So, whether you have low energy, want to lose some weight, or just start taking good care of yourself, I would highly recommend the P.I.N.K. Method. It truly has changed my life, and I feel great!

PINK Method - Heather Doré Pic 2

Heather Doré P.I.N.K. Method 2

“You Belong To Me”

Posted by Heather
In career, music
27May 12

     I recorded my first CD back in 2005, called “I’m Beginning To See The Light“.  Most of the songs are 1920’s – 1950’s Big Band/Swing/Lounge, and by far, my favourite song on that CD is “You Belong To Me”.  I’m sure the first version I ever heard of that song when I was a little girl was Dean Martin’s.  It was only a few years ago that I heard the version I would come to love most – that of Jo Stafford.

     Of all the songs I have recorded, this is the song I get asked about most.  A friend in White Rock told me he heard my version of it played at someone’s Wedding, and it seems to be a favourite at Karaoke – especially for the people who were around when the original was recorded. I was asked to sing it at a Wedding last year, as well. It was recently put on a Jazz Lounge Compilation CD in Taiwan and China, which was pretty cool.  ( Disc 2 Track 8 )

     A D.J. in Buenos Aires, Argentina dedicated half an hour to my CD shortly after it was released.  José Luis Ajzenmesser had a radio show called “La Guagua” , and it was mostly Jazz. He contacted me to let me know he wanted to feature my CD, and he played several songs from it during the show. He mentioned that he loved my version of “You Belong To Me” a lot, and that was evidenced by the fact that he played it twice that day. 🙂 I thought that was pretty awesome of him – a complete stranger, doing so much for me, simply because he enjoyed my music. That made me feel really good.

     The very first time one of my songs was played on the radio in Canada – it was “You Belong To Me”.  Well-known Bandleader Dal Richards kindly played it on his radio show in Vancouver one night, and gave me a nice little intro.  ( His wife used to be a regular customer of mine when I was a Cashier at a grocery store – a very lovely lady. ) Heather singing on the radio

     I have sung a lot of songs before that one, and since, but to this day, I think it is still my favourite one to perform. It has always meant a lot to me.  That is why, for my 100th Blog Post, I chose to write about this song I love so much.  Thanks for listening.

In events, life, music
21Apr 12

     My good friend and Producer Jarome Matthew and his amazing team at Pro Soul have just sent out a Press Release for my most recent song, “Cool and Careless”, to various press and media.

     If you haven’t heard the song yet, you can listen to it here. Here’s a bit of background to how the song came about.

     I just found out about this, and there are already several links to it online. I’d like to thank Jarome, and the Pro Soul Team, for all their hard work in promoting my latest track.  I would also like to thank all of you that have already downloaded the song, and written so many amazing e-mails to me about it.  It’s always great to hear your feedback, and your continued support is much appreciated!

     You can read the Press Release here.

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Rose Schwarz Fundraiser

Posted by Heather
In events, life, music
18Mar 12

     We have known Rose Schwarz and her family for about 3 years – we met them shortly after we moved up here to B.C.’s Sunshine Coast.  They are good, decent, hardworking, kind, generous people, and they have been through so much in the last few years.  We care very much about them, and that is why I am writing this post.

     Rose suffers from a very rare disease called gastroparesis, and as a result, is unable to eat. ( she survives via a feeding tube )  She is constantly in pain, and suffers a variety of symptoms – none of which are pleasant.  Because she is so tiny, people wrongly make assumptions that she has an eating disorder. If they only knew the truth, perhaps they would be more compassionate.

     Rose has endured many procedures and surgeries in the quest to find a way to make her life less difficult, but so far, nothing has really helped.  It has all come down to a surgery that is booked for April 25th in Calgary – a gastroectomy, which will mean removal of her stomach. Her esophagus will be attached to her small intestine, and eventually, she’ll be able to actually eat small amounts of food for the first time in ages.

     The bottom line is: the family needs help with funds to get to Calgary, meals, accommodations etc.  They don’t like to ask for help, but this is their daughter’s life at stake, quite literally.

     Next Saturday, there will be a Fundraiser for Rose at Robert’s Creek Hall, from 7:30-11:00 p.m.  Tickets are $20 each, and include entertainment by some wonderful local musicians, as well as a Silent Auction.    Tickets can only be purchased in advance at: Gaia’s Fair Trade in Gibsons, MELOmania in Roberts Creek, or Strait Music in Sechelt.  It will be a fun night out, for a very worthy cause.

     If you are unable to attend but would like to help, cheques can be made out to “The Rose Fund” at the Sunshine Coast Credit Union, P.O. Box 375 Sechelt, B.C. V0N3A0.  Any help would be greatly appreciated.

     Here are a couple of more in-depth articles recently written about Rose: in the Coast Reporter , and in The Province.

     As I’ve mentioned, we know Rose personally, and think the world of her. She is beautiful, intelligent, creative, funny, and has so much to give to this world.  I hope that some of you out there are able to help out – it would mean so much to them, and to us.

     Thankyou for taking the time to read this, and for your kindness and compassion.

     We love you, Rose !!!

The Voice: Season Two

Posted by Heather
In events, music
10Mar 12

     As you may recall, I was really excited last year when the show “The Voice” debuted.  I felt it was about time that there was a show that gave artists of varying ages and appearances a fair shot at being “heard” as a singer. Since the judges’ chairs are turned away from the contestants during the “Blind Audition” rounds, they must decide only by what really counts: the voice.  People can not be discounted simply because they may be perceived as “too old”, or because they may not “look the part” for whatever reason.  ( yes, it’s sad to say that even in 2012, some people still judge others based on first impression/looks – hard to believe some are still that shallow/superficial ) This show caught our attention because it was different, and focused on the singing.

     Season 2 began a few weeks back, and I have been so busy recently that I’ve had to play “catch up”, watching taped episodes.  A couple nights ago, we finally watched the first of the Battle Rounds, which was interesting.  The teams are led by Christina, Adam, Blake and Cee-Lo again, and they each have 12 singers.  Now that we’re into the Battle Rounds, each team will go from 12 down to 6 via weekly duet battles. ( over 4 weeks ) Once again, the artists work with both their coaches, and celebrity advisors to prepare.  This year, they are: Lionel Richie, Jewel, Alanis Morissette, Robin Thicke, Miranda Lambert, Kelly Clarkson, Babyface, and Ne-Yo.

     Each coach hand picks 2 members of their team to “battle” by singing a song together, then they must decide who goes home at the end of the round.  Last week, Christina’s team saw Chris Mann vs. Monique Benabou singing “The Power Of Love” ( Celine Dion ), and Christina felt that Chris did a better job.  We felt that Monique showed more emotion, but it’s not up to us. The best battle of the night, by far, was when Anthony Evans  and Jesse Campbell sang “If I Ain’t Got You” ( Alicia Keys ). Christina chose Jesse as the winner of that round, which we also disagreed with.  That one was pretty close, but we felt that Anthony did a better job. Either way, it was definitely the most interesting part of the whole show that night – both guys really “brought it”, with power and emotion, and connected with the audience – beautiful stuff.

     Adam pitted Tony Lucca against Chris Cauley, and they sang U2’s “A Beautiful Day”.  Tony came out on top in that round – again, a fairly close one, but we felt Tony was slightly more “polished”, so we agreed with Adam.  We felt the song choice was kind of boring, though.  ( don’t get me wrong – I like U2 – I just feel they have a lot of much better songs )

     Blake decided that Adley Stump and RaeLynn from his team would sing “Free Falling” ( Tom Petty ) ( another song we aren’t crazy about ) and he chose RaeLynn as victor.  We felt he made the right choice: Adley definitely has a bit stronger voice, more experience, stage presence etc. but RaeLynn has this incredible quality to her voice. She is also just so young and fresh and brimming with promise. I’ll be interested to see how things go for her. Next, he paired Jordis Unga with Brian Fuente on “Ironic” ( Alanis ), and Jordis took that round. ( as an aside, I have to say that I absolutely loved the scarf that Brian was wearing !!! )

     Cee-Lo chose Cheesa ( pronounced “Chessa”, despite the spelling ) to perform with Angie Johnson, doing “Total Eclipse Of The Heart” ( Bonnie Tyler ).  Both ladies did well, but Cheesa came out on top in that one, which we felt was correct, as well.

     So, we basically agreed with all of the judges’ decisions, with the exception of Christina’s, on this particular night.  It was a good show – again, some song choices were rather – how can I put it – not very exciting, but that’s all a part of it, I guess. If you can make even a somewhat “dull” song sound interesting, then you have something special, right?

     The Battle Rounds continue for 3 more weeks, and the Live Rounds begin Apr. 2nd.  The Official NBC site for “The Voice” is here. Please check out the show, and I’d love to hear your thoughts on how things are going.

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     My Husband and I are like most people – we try and take care of ourselves, despite a busy life. We make an effort to eat fairly healthy foods, get exercise, and some proper sleep. We love the outdoors, and enjoy hiking in the fresh air and sunshine during the Spring and Summer. When it’s warm out, taking care of yourself seems so much easier!

     Once the cold weather hits, it’s natural to crave “comfort foods”, and just want to stay in where it’s warm and dry. Whenever I start eating the wrong kind of foods, and exercising less, my energy level just goes way down, and I feel sluggish. This has been the case the past couple of months – I have just been feeling kind of “blah” after being really sick for a couple weeks over the holidays. It’s not just a physical feeling – it almost feels like you don’t care about much of anything, and one day just blends into the next. Clearly, this is not a nice way to be feeling.

     Every couple of years, we try and mix up our workout routine. There is nothing worse than getting bored of something, because naturally, you won’t stick to it. We used some exercise videos about 4 years ago which were really good, then we bought a home gym and used that for a couple of years. The time for something new and different is here once again.

     We were watching Dr. Phil about 3 months ago, and he had a show about a new workout/nutrition program aimed directly at women, called The P.I.N.K. Method. It looked really interesting ( and fun! ) so I went online and did some more research on it. I liked what I saw, so decided to order it for the New Year. I had planned on starting in January, but ended up getting so sick in Dec/Jan that I had to wait a while to get my strength back. The last thing I wanted to do was start something when my body wasn’t ready for it.

     I started the Reset Phase at the start of Feb. – this is a time period before you start the workouts, and all you do is eat better, and consume fewer calories. I repeat – there is no working out during this Phase. The length of your Reset Phase is determined by your height, weight etc. My main purpose for doing this workout program is to get my energy back, but I have to tell you – they were not joking when they said that you will likely lose some weight even in the Reset Phase – I certainly did. I couldn’t believe it – I was not doing anything different, just eating much better. ( and I have to add – they have lots of “menu suggestions” and recipes, so you never get bored, or feel you are “missing out” on anything.)

     After that, I moved onto Phase 1 of the Workouts. There are 3 Phases, and each one lasts 3 weeks. After each Phase, you go back on Reset for a few days, to let your body recover. On a normal week, you work out for 6 days, and get one day of rest. I have just finished my second ( of 3 weeks ) of Phase 1. The food is delicious, and the workouts are great – challenging, yes, but awesome!

     Most importantly, I am feeling much better, both physically, and emotionally. My mood has improved drastically, and I can actually fall asleep at night – often out of sheer exhaustion, but I’ll take it, as a chronic Insomniac! I am really enjoying The P.I.N.K. Method, and would absolutely recommend it to any ladies out there who are looking to get rid of the Winter “blahs”, or if you feel the need to do so for other reasons. ( health/weight loss etc. ) The bottom line is: it works!

     Like I said, I have done the Reset so far, and am about to start week 3 of Phase 1 Workouts, but I’ll keep you posted as to how things go. If this sounds interesting to you, you can find out more about going P.I.N.K here.

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Highlights Of 2011

Posted by Heather
In events, life, music
31Dec 11

Now that 2011 is coming to an end, I’m thinking back on this year, and trying to pick out the “highlights”. I don’t want to focus on the bad things, because we all know there are plenty of those in each of our lives, and far too many people dwell on those things. I refuse to be one of those people. Life is difficult enough on its own without wasting even more time being negative. ( Life is also far too short and precious for that! ) So, I choose to mention a few of the good things that happened in 2011, in my life.

We all know that when a new year comes, we promise ourselves that “this will be the year” we start to take better care of ourselves. We simply want to be healthy, and fit. The older we get, the more we realize how important getting enough sleep, eating healthy foods, and exercising are. Most years, we get back into our exercise routine, and that lasts maybe a month or two. I am happy to say that my husband and I worked out regularly for the first 6 months of 2011 – a big improvement over past years. When we got tired of the gym workout, we began getting out for more frequent walks, and did a lot more hiking this year, as well. There is room for improvement, but we absolutely did more than in past years.

I made a point this year of making more regular plans with girlfriends. We aimed for once a month – this didn’t happen, but we did get together more often than last year, which is great. We’d meet to share a few plates of appies and maybe a glass of wine, “catch up”, have a few laughs – you know, stuff that’s good for the soul. We are all very busy, but we all acknowledged the need for our “girl time”.

As always, Karaoke played a big part in my life this year. I can’t begin to tell you how many wonderful people I have met because of this night out – especially when it is at the local Legion. Where else can you go to sing and dance, be surrounded by wonderful, supportive people, and pay no cover? We have made some really good friendships from this, and have had a lot of fun!

This year, I was lucky enough to sing backup vocals with a couple close girlfriends for a friend’s band’s gig, as well as sing one of my favourite songs ( by their request ) at their Wedding. It’s always great to be given the opportunity to sing live in front of a new audience. Witnessing our friends getting married in a magical setting with the sun setting over the water was absolutely unforgettable. Everything was just perfect – especially the amazing people we got to spend the evening celebrating with – such special friends.

As many of you know, I love to dance. ( yes, that’s a HUGE understatement !!! ) I have already taken Ballroom, Swing and Jive, and Tap Lessons over the years. The one form of dance I have always longed to take is Bellydancing. I have looked long and hard, could never find lessons in the small town I live in, so decided to research instructional videos online. I found a good one, ordered it for myself, also acquired some jingling gold coin hip scarves and bracelets etc. and decided I would learn in the comfort of my own Living Room. I was tired of letting “roadblocks” keep me from my goals. I found a way around it. I will learn at my own pace, and practice on my own.

I recorded a new song in the Summer – our first non-cover. It was written by the talented Darryl Kromm of Canadian Band “Strange Advance”. I was so grateful that he let us use one of his original songs, that no one had ever heard. This was huge – no other versions to compete with on iTunes etc. It was great to see my Producer Jarome again – we met up in Vancouver to record, after he flew in from Beijing, where he now lives and works.

We had a visit from someone very special for 6 days in July. The 3 of us went on countless hikes, went out for lunches and dinners, took hundreds of photographs, talked, laughed, cried, and just thoroughly enjoyed every single minute of the time we had together. This was definitely one of the high points of the year! Talk about time well spent!

There were Barbecues and other family dinners with my husband’s family – lots of good times spent with wonderful people. I am so grateful to have them so closeby – they have accepted me and loved me unconditionally since day one. I can totally be myself with them – and they are amazing, kind, loving people – I feel so very lucky!

One of my favourite Gals at the Office is in Roller Derby – I swear the entire town went to their bout, and it was AWESOME !!!! It was so great to see the Community come together to support these phenomenal Ladies ! After the match, we all headed to the local pub to hang out, dance, and there was even Karaoke on the other side – sweet! One of the most fun nights of the year!

This was also the year I did something I have never done before – I planned a very last minute trip. ( literally 2 days in advance ) If you know me, you know this is not me at all. A couple of very special people made this decision a lot easier, and I have to admit, it was very liberating. I usually like things planned out in minute detail weeks, if not months, in advance. We didn’t even tell anyone until we returned home. ( o.k., almost anyone ) It was a fabulous holiday, much-needed, long overdue, and very close to my heart, for reasons that the special people involved know. Another promise kept to someone we loved very much. 🙂

The year started winding down, we had the most fun Office Party since I’ve lived here on The Sunshine Coast, followed a few weeks later by the Company Christmas Party, which was also loads of fun! It’s always good to see everyone out of the workplace, relaxed, letting loose a little, and getting to know each other as people, not just co-workers. I have met a lot of incredibly kind, lovely ladies this year because of work – we have a great group there! ( and yes, there are those that left that I miss terribly !!! )

2011 has been a year of changes for me, in so many ways. I have learned a lot this year, probably more than any year so far. The most important thing I have learned is that friends are the family we choose for ourselves. Sometimes, the people we think will/should be there for us, aren’t, ( or can’t be, for various reasons ) and sometimes, people we barely know can show us such kindness and compassion that it almost blows your mind. I have seen both.

My favourite people are the ones that care enough to ask how you are doing, the ones that give real, good, genuine hugs, and the ones that aren’t afraid to say “I love you” . These are the people that matter in my life, and I feel very blessed to know you. I wish you health, happiness, love, laughter, joy, prosperity, peace, and light in 2012!

Wait Your Turn

Posted by Heather
In life
25Nov 11

If you have a job that involves dealing with the Public, then you no doubt have countless horror stories of miserable people taking their frustrations out on you. This is hardly the first time I have discussed this subject, nor will it likely be the last. Sadly, as time goes by, people seem to have become more self-absorbed, less patient, and often, downright rude.

Just when you think you have the craziest possible story to share with your co-workers, one of them will tell a tale of a worse encounter with an ill-mannered customer. It truly boggles the mind to think that so many people actually believe that they are more important than others, or that their time is more important than someone else’s. If there is a lineup, rather than politely and quietly waiting, people will yell over the heads of other people, asking how long it will take. If someone is not first in line, and another person is being helped, they’ll say “I just need this” or “I just need to ask a quick question”. One of our favourite lines is “I’m in a hurry” or “I have a ferry to catch”. ( well, I guess you should have planned out your day a little better to account for the fact that maybe, just maybe, there may be other people needing help at the same time you chose to come in at the last minute )

I have never understood how some people think they have the right to treat others badly. If someone is trying to help you, why would you yell and swear at them? Do you really think that’s going to make them go faster, or want to assist you more? More to the point, why does society accept this kind of behaviour? Why must someone that is there to provide “Customer Service” be forced to stand there and smile sweetly while someone else verbally abuses them? What is wrong with people that they think this kind of behaviour is acceptable?

I’ve been in many lineups at many places, and I always wait patiently and quietly. I don’t try and cram too many errands into a lunch break, or stop in somewhere right before racing for a ferry. Why would you put that kind of pressure on yourself? ( and if you did, then it would be your own fault, so why take it out on the person trying to help you? ) Once my turn comes, I make sure I treat the person “serving” me ( I can’t stand that term, personally ) with patience, understanding, and kindness. I know all too well how it feels to be working your butt off at a frantic pace, and still being overwhelmed when the lineup seems neverending.

I just wish people would have a little compassion for others. If there is a waiting area, sit down, be quiet, and wait your turn. Everyone is equal: you are not more important or valuable than anyone else. Being loud and obnoxious and yelling and cursing does not make you seem important to others, and it certainly won’t get you anywhere with me. All it does is make it blatantly obvious that you are not happy with yourself, and for that, I feel sorry for you. It is not my fault, or the fault of anyone else that is trying to help you. If you messed up and need us to fix something for you, or if you are running late ( or whatever the case may be ) that is on you – don’t blame us.

Think of others, whether it be the other people waiting in line, or the person behind the counter with the huge lineup of people vying for their time and attention. Yes, they are people too, who have thoughts, feelings and needs, just like you. Try a little patience, kindness, and please, learn to wait your turn. It’s really not that hard.

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